Legal

Data
Deletion.

You have the right to request deletion of your account and all associated personal data at any time.

Last updated: April 2026

1

Request by Email

To request deletion of your account and all associated personal data, send an email to privacy@hawthorneridge.co with the subject line “Account Deletion Request” and include the email address associated with your account.

We will verify your identity and process your request within 30 days. You will receive a confirmation email once deletion is complete.

Deletion is permanent and irreversible. All documents, messages, notifications, and account data will be removed from our systems, subject to any legal or professional retention obligations.

2

Self-Service via the Portal

Active portal users can initiate account deletion directly from within the portal. Sign in and navigate to Account Settings, then select “Delete Account.”

3

What Gets Deleted

Upon processing your request, the following data will be permanently deleted:

  • Your user profile (name, email address, profile image)
  • All messages you authored in the portal
  • Your workspace memberships and access records
  • Your notification history
  • OAuth tokens and session credentials

Documents shared within a workspace may be retained as part of a shared engagement record. If you require deletion of specific documents, please specify them in your request.

For more information about how we handle your personal data, see our Privacy Policy. For questions, contact privacy@hawthorneridge.co.